Mother Poppins FAQ
Everything you're wondering - answered.
Step 1: Reach Out
It depends on what kind of support you're looking for — and we'll help you figure that out.
Insurance-covered visits — reach out to our Director of Client Care will guide you through the insurance verification process, answer your questions, and get you booked.
Email us or Text us on WhatsApp
Step 2: Personalized Consultation
Your first visit is 60-90 minutes and entirely focused on you and your baby.
Hali will assess your latch, feeding mechanics, and milk supply. But she'll also look beyond the latch at your hormones, recovery, nervous system, and sleep. Because feeding doesn't exist in isolation.
You'll leave with a personalized care plan. Not a pamphlet.
Step 3: Custom Plan of Care
Every family is unique, and so is our approach. After your visit, you’ll receive a personalized plan whether for feeding, sleep, or postpartum recovery that blends functional nutrition, somatic tools, and practical strategies you can begin right away.
Step 4: Continued Support
Healing and confidence build over time. We offer follow-up visits, virtual check-ins, and extended coaching packages to ensure you feel supported every step of the way from those first weeks through every new stage of motherhood.
Let’s Begin
Whether you’re a first-time parent or expanding your family, we’re here to help you feel nourished, rested, and supported body, mind, and heart.
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During a consultation, a lactation consultant will assess your breastfeeding technique, your baby’s latch, and any challenges you may be facing. We will provide hands-on guidance, offer personalized recommendations, and work with you to develop a plan that meets your breastfeeding goals.
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Lactation support is designed to help you navigate the challenges of breastfeeding. Whether you're struggling with latching, milk supply, or simply need advice, a lactation consultant can provide the guidance and support you need to ensure a successful breastfeeding journey.
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An IBCLC, or International Board Certified Lactation Consultant, holds the highest credential in lactation care. While anyone can call themselves a “lactation consultant,” it’s essential to check for IBCLC certification when seeking support to ensure expert care. IBCLCs undergo rigorous training over 2-5+ years, including 90 hours of lactation-specific education, health science courses, and 300-1,000 hours of hands-on clinical experience. They must also maintain and renew their credentials regularly through the IBLCE. IBCLCs play an invaluable role on the healthcare team for breastfeeding families, offering a personalized, expert approach to help you reach your feeding goals.
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Yes. Hali has completed extensive continuing education on tongue ties and the support needed before and after a frenectomy. She works closely with pediatricians, occupational therapists, and dentists to ensure your baby gets comprehensive, coordinated care.
One important note — tongue ties are rarely as simple as a quick procedure. If you're concerned, start with a consultation. Hali will help you make informed decisions so you're not jumping to interventions before they're truly needed.
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Insurance covers your clinical lactation visit — prenatal, newborn, through weaning, and everything in between.
If you're pregnant and want to prepare before baby arrives, that's covered. If you're six weeks postpartum and struggling, that's covered too.
What insurance doesn't cover is the support between visits the texts, the check-ins, the ongoing guidance that most moms find they really need.
If you want Hali in your corner between appointments, our Membership and Under the Umbrella Community was built exactly for that.
Most moms who start with insurance end up joining the membership. Because one visit is a great start but it's rarely the whole journey.
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Hali reserves your appointment time exclusively for you and your baby. Out of respect for that commitment we ask for at least 24 hours notice if you need to cancel or reschedule.
Cancellations made less than 24 hours before your appointment — including no-shows — will be charged a $100 cancellation fee. This fee is charged to the card on file and is not covered by insurance.
Life with a newborn is beautifully unpredictable we get it. Please be sure to reach out with notice and we will happily reschedule you.
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There's no such thing as too early or too late. If you're expecting or months into your postpartum journey, we can help!
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While breastmilk is our thing, we are here to support you no matter what! No judgement!
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Yes, we do! Please see our insurance page or contact us for more info. We also offer cash pay for clients who don’t want to use their insurance or are visiting the area.
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Yes! Insurance only covers the visit itself. It does not cover time, travel, parking required for home visits so a travel fee applies based on location.
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Absolutely! And we highly recommend it. The best postpartum experience starts before baby ever arrives.
Insurance covers a prenatal breastfeeding preparation visit — a focused session with Hali before your due date covering everything you need to know about feeding before you're in the thick of it.
We also offer two private prenatal classes:
Practically Prepared— 1:1 prenatal session A comprehensive 90-minute session covering birth preparation and postpartum planning — breastfeeding prep, what to buy, meal prep, newborn basics, hormone recovery, and how to build your support system before baby arrives.
A Spoonful of Knowledge — Baby care & breastfeeding class A focused 90-minute session on newborn care and breastfeeding basics — latch and positioning, feeding cues, pumping, milk storage, soothing techniques, and everything you actually need to know before you come home from the hospital.
The best time to build your support system is before you need it.
